Easyjet forces disabled passenger off flight
Disgraceful treatment at Gatwick Airport
No sooner had the dust settled after having lost a major disability discrimination case but Easyjet found itself at the centre of another disgraceful treatment of a disabled passenger.
The BBC reported that a wheelchair user was forced off an Easyjet plane at Gatwick because of safety fears has criticised the airline.
Martin Sabry, from Cambridge, who was paralysed from the chest down 17 years ago, was asked to leave the Montpelier-bound service by cabin staff.
The 39-year-old was told they were not satisfied he could reach the emergency exit in the event of a crash.
The airline has apologised to Mr Sabry and launched an investigation.
Mr Sabry said that after he was told to leave the 4 January flight, the purser asked him to read aloud a card with the airline’s safety guidelines as other passengers walked by.
“In the gangway he was asking me to read the card aloud line by line and at the end of each line say ‘yes I can do that’,” he said.
“I’ve been in a wheelchair for 17 years and I’ve seen an awful lot, but this is quite degrading.”
Katherine Lynn, director of customer service and revenue at Easyjet, apologised to Mr
She said: “Certainly this is not the experience that we want to give to any of our passengers, particularly passengers who have mobility difficulties.
“It has gone wrong, we have made some mistakes and we are doing a full investigation.
When will this airline learn that disability and dignity deserve to be taken together?
Dr Donald Macaskill
Source: The BBC